DISH Network vs DIRECTV
Updated: 05-10-2011
Have you been shopping for a satellite television service provider lately? If so, I'm sure you have run into more questions than you anticipated. That is what happened to my mother. She has a rather large home, in which my family feels they need a television in every single room. Currently, they have cable, because really that has been the default for years. Cable is great for access to as many rooms as you want, but cable get expensive after the introductory price expires. multiple receivers. Satellite will offer a better picture, but if you want to put it in more than 1 or 2 rooms, you are going to pay about $5 for each additional hookup. I will attempt to help you choose a satellite provider by comparing the two largest companies. Programs and services change faster than paint dries, so hopefully this will give you a starting point, and will help you know better what to look for.
Satellite Basics
Satellite service provides television programming through a satellite that is installed on the outside of your home. In addition to this satellite dish, satellite receivers are required at the site of the television. If you are switching from cable to satellite, this will require rewiring and an installation of an ugly satellite on the outside of your home. I would suggest thinking about where you want it installed before the service person comes, otherwise you are at his/her mercy. If you are a new customer this installation can be free so make sure you insist upon that. Once the satellite system is hooked up you should receive good continual service unless the weather interferes with your signal to your satellite. I live where it snows and rains, and have had my satellite reception go out about twice in the eight plus years I have had service. Satellite systems come with a great on television guide system to help finding the program you want very easy. Most satellite services comes with a pay per view option that is great for those nights that you do not have a movie already picked out. Also, satellite services can be in High Definition Television (HDTV) or Standard Definition Television (SD TV). You will pay a premium if you want an HDTV signal. Typically HD Programming costs about $10 a month.
DIRECTV
My mother called DIRECTV because she wanted to combine satellite service with her telephone bill to save money. She used DIRECTV's instant messenger service to talk with a technical support person. She was on the computer with the salesperson for a little under an hour in order to find out what kind of system she needed. While she was doing this she was on the phone with me in order to ask me questions. The technical support person was often wrong about what they provided. For instance, the operator was sure that if my mother ordered one high definition receiver that she would receive high definition reception on all other televisions that were hooked up to a standard receiver. I knew this was not possible, my mother had to ask her 3 times before the operator said that she better check. Sure enough that was not possible. Therefore, make sure you know what you are getting, and don't always trust the salesperson. Several third party online providers like Directv for Key West have separate geographical sections that have different deals for specific areas and offer local support that might be a little better.
DIRECTV offers the standard equipment:
(1) Satellite Receiver - Standard television reception to one television.
(2) High Definition (HD) Satellite Receiver - High Definition television reception to one television.
(3) Standard Satellite Receiver with Digital Video Recorder (DVR) - Standard television reception to one television with the ability to play/pause/fast forward/rewind/record television programming.
(4) High Definition Satellite Receiver with Digital Video Recorder (DVR) - High Definition television reception to one television with the ability to play/pause/fast forward/rewind/record television programming.
(5) Whole Home DVR which allows you to watch any show recorded from your main DVR on any receiver. However, you cannot use the secondary receiver as a DVR.
DIRECTV has smartened up though, and offers to bundle your satellite service with your high speed internet service. No, you will not be receiving satellite internet service; you will be receiving DSL service from a local telephone company. They do offer a one bill service for both
satellite and internet which is a nice feature.
So if you wanted television reception to 4 televisions in your house, you would have to choose and pay for 3 of the above receivers. Sometimes they have special offers where you can get two receivers for free. Make sure you take advantage of being a new customer, and get your equipment for free; it will be the last time they offer you that!
As for programming, you need to check with each one of the providers. Each offers a slightly different line up, and there is not one that stands out as best.
Dish Network
Dish Network is unique in that it offers a dual tuner receiver. The dual tuner offers reception for 2 different televisions, but only requires one receiver. The reception on each television is still unique, and can be running at the same time. The dual tuner could also provide the long lost, and loved picture in picture; the service that many satellite subscribers have missed. So you say big deal that you get a dual tuner with Dish Network, I can just order 2 receivers from DIRECTV. Well, here is the big deal, if you use the DVR function (Digital Video Recorder) and are using a dual tuner receiver you can record a television program, and watch it on either of the two televisions. This is an extremely convenient feature. At our house we could be watching a television program downstairs, and then decide we want to watch it upstairs while we BBQ. It can be done just like that!
Dish Network offers the following equipment:
(1) Standard Satellite Receiver - Standard television reception to one television.
(2) High Definition (HD) Satellite Receiver - High Definition television reception to one television.
(3) Standard Satellite Receiver with Digital Video Recorder (DVR) - Standard television reception to one television with the ability to play/pause/fast forward/rewind/record television programming.
(4) High Definition Satellite Receiver with Digital Video Recorder (DVR) - High Definition television reception to one television with the ability to play/pause/fast forward/rewind/record television programming.
(5) Dual Tuner High Definition Satellite Receiver with Digital Video Recorder - High Definition television reception on one television, and standard definition television reception on the other television, or Picture in Picture.
(6) Dual Tuner Standard Definition Satellite Receiver with Digital Video Recorder (DVR) - Standard Television reception on 2 televisions or Picture in Picture.
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02-09-2012 by MJ, Mulino Oregon
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Question: Is there a problem with coax distance using Dish Network HD dish? We have installed RG6 over 270 feet from dish to receiver. Signal was low. Then we installed RG11 and got some channels, then it would drop. Then we added an amplifier and still have not gotten full signal. Is there a distance requirement to HD?
Answer: Yes, there is loss associated with all coax cables. RG11 has lower loss than RG6, but RG11 still has about a 4dB loss per 100 feet (as compared to a 6dB loss per 100 feet with RG6 coax). It doesn't matter whether the signal is HD or not. The distance you are talking about is a challenge. You probably need an amplifier closer to the dish at that distance. I would put an amplifier around the half way point (at about 135 feet). If you already tried that, then my only other suggestion is to call a Dish service technician and see what he comes up with. Good luck.
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01-28-2012 by Jill, Asheboro NC
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Question: Is there anyway to watch live TV while recording a show on my dual receiver? My receiver is a 722.
Answer: Yes. The 722 receiver from Dish allows you to record a show and use the second tuner to watch live programming at the same time. The 722 also allows you to watch a pre-recorded show while recording two different programs at the same time.
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01-23-2012 by Brad, Tulsa OK
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Question: I am shopping for an HDTV and currently have the SD Dish DVR dual tuner. What resolution does the Dish receiver output? If I upgrade to the HD receiver, what resolution does it output?
Answer: The standard Dish receiver can output 480 lines of resolution. If you upgrade to an HD Dish receiver (612/622/722) it will deliver 1080 resolution. The main differences in the HD DVRs is the 612 only has one tuner where the 622 and 722 are dual tuner DVRs.
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01-21-2012 by Larry, San Antonio Texas
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Question: I connected my PC to my TV with a VGA splitter and cable. The programs sites (Hulu and Netflix) from the PC have good video and audio. The same day, after I installed the splitter there was a complete loss of signal to VIP 722K HD receiver. No cables or connections were routed to the DVR for the PC to TV connections. Every time the "acquiring signal" appeared it reverted to loss of signal message. Then I used menu items and an advisement that receiver was downloading software (10 to 25 minute in 7 steps) appeared. System finally restored after that. Did the PC to TV hookup have anything to do with the loss of Dish TV signal?
Answer: I don't see how connecting your PC to your TV through a VGA cable would affect your Dish DVR. I don't think this had anything to do with your loss of signal, especially since you said no connections were routed to your Dish DVR.
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01-16-2012 by Joana, Jacksonville Arkansas
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Question: I have Dish and currently can only record 2 things at once. Is there an upgrade I can get to record more than 2 shows at once? There are so many shows that come on at once and I am having to pick and choose which ones to miss.
Answer: Yes, however you will have to get an additional DVR. This will allow you to record 2 additional shows at once. Since you are an existing customer this is going to cost somewhere between $100-$200.
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01-13-2012 by Mike, Henderson Nevada
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Question: I have been a COX cable guy for years. I ordered Direct TV. When investigating the differences between Dish and DirecTV, the Dish folks told me that because I wanted HD in 4 rooms that they couldn't do it. They said I would have to have 3 in HD and 1 in SD (standard definition). Direct told me that it wasn't a problem and my order is for an HD DVR and 3 additional HD receivers. Anything you can comment on as far as technology? Also, i've got the whole house DVR setup. Thanks
Answer: Yes, I have heard that as well about Dish only supporting up to 3 HD receivers. I have had both Dish and DirecTV. I did like Dish DVR menu and options better than DirecTV. Remember that if you just get a HD receiver with Direct that it is not a DVR so you cannot pause and rewind your shows unless you are watching a recorded show from your DVR (through the whole home DVR). This took me a little getting use to when I switched from Dish to Direct TV. It is true that DirecTV will allow as many HD receivers as you want (they of course will charge you $5 for each additional receiver per month).
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01-12-2012 by Sherrie, Cal City CA
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Question: I currently have DirecTV with 4 TV's. I'm thinking of changing to Dish because of their pricing. What equipment will I need to operate 4 TV's so that they can watch different channels?
Answer: You can get 2 HD dual tuner DVRs which will allow you to operate 4 televisions and watch 4 different programs at the same time (on different televisions). However, you will only have HD on two TV's and standard reception on the other two. As far as I am aware Dish can only support 3 HDTVs in a single home setup.
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12-30-2011 by Jean, Houston TX
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Question: I have Dish Network and wanted to upgrade to a DVR. I was told it requires re-wiring throughout the house. Is that true?
Answer: No, it does not require re-wiring. As long as you have a coax cable (typical cable wiring throughout the house) then you can connect a DVR satellite receiver.
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12-10-2011 by Andy, Denver CO
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Question: I currently have Dish programming. I have 3 HDTVs but only one with a HD receiver. I have a Dish HD DVR dual tuner where the DVR is hooked to the big screen in the basement, and I have a HDTV in the family room and bedroom. The family room and bedroom receptions are not HD. The reception in the bedroom is the 2nd tuner off the HD DVR in the basement, thus it doesn't need a physical receiver there. The family room HDTV has a dual receiver but the reception is not HD. Since I own 3 HDTVs, is it possible to get HD reception on all three without spending a fortune?
Answer: Well that depends on what you consider a fortune? You will need to purchase 2 additional HD receivers. They both don't have to be DVRs, but now that you are use to pausing and skipping commercials I doubt that you will want to go without a DVR. This is going to cost you a couple of hundred dollars for the equipment (probably around $300 with installation) and an additional monthly increase for the two additional DVRs which will run at least $10 a month. I consider that close to a fortune!
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12-09-2011 by Joel, Texas
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Question: I have Dish Network with a dual tuner SD DVR and want to upgrade to HD but was told I would have to purchase the HD receiver. I don't want to switch to Direct TV. There are a lot of new and used Dish Network HD receivers online for much cheaper than buying from Dish Network. Can I buy one of these and still upgrade or is there a catch?
Answer: Yes, but you will probably need to upgrade your satellite dish as well. This depends on which type of dish you have installed. If your satellite has 3 circular cylinders pointed at the dish it is probably a HD dish. You also will need to pay for the HD upgrade as well (as you will need HD programming). All in all, it may be better to just eat the cost and have a Dish technician come out and install things properly.
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12-08-2011 by Chris, Ada MI
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Question: I just got a 622 receiver and would like to have a 3rd TV. What do I need to hook up a 3rd TV? Would I need to get a switch (DPP-44 or DP-34) and where do I hook the switch up at?
Answer: You don't need a DPP-44 switch. The Dish 622 is a Dual tuner DVR and can support two televisions. I assume you already have that hooked up properly. All you need is a cable splitter (on coax in and two coax out) connected at your second TV. Use the splitter to allow a second and third connection. You will have to route a coax to your third television. And you will only be able to watch the same channel on your second and third TV sets.
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11-25-2011 by Helen, Escondido CA
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Question: We recently purchased a new HDTV. I want to upgrade to a new HD receiver. Dish Network told me I have to upgrade my satellite dish so that it can accept an HD signal and that it will cost $95. Do I need to do this?
Answer: Yes, you do need a new satellite when you upgrade to HD. As you are probably aware, this is free for new customers, but costs money for existing customers. Your only way to avoid paying for this HD upgrade is to switch to DirecTV. You will not pay a penalty to Dish if you have met your contract terms which are usually one to two years.
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11-23-2011 by Chuck, Windsor CO
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Question: I have a tenant that is moving into my rental unit and wants Dish Network. I already have a DirecTV satellite dish mounted. I do not want to mount another dish in a different location. Can Dish and DirecTV satellite dishes be mounted in the same location?
Answer: Yes, generally speaking. Both the Dish and DirecTV in North America are mounted facing south. You will need to align the Dish satellite as it has a slightly different angle and direction that Dish, but you can mount them in the same general location.
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11-22-2011 by Bryan, Sandy UT
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Question: I have 2 Dish Network Dual Tuner DVRs (722K). One is upstairs and the other downstairs. Both are in single TV mode. Both DVRs are connected to my home network router with internet access. Is there a way to transfer a recorded program from one DVR to the other DVR through the network connection?
Answer: I do not believe there is a way to transfer recorded shows from one Dish DVR to another. The only way I know to do this is to attach an external hard drive to your Dish DVR (which does have a one-time setup fee). You can transfer and recorded show to the hard drive. Then you can unplug the external hard drive and connect it to your second receiver and watch any show that has been transfered to the hard drive.
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10-24-2011 by Jason, Fresno CA
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Question: I've been having issues with DirecTV and the installation process for my apartment. In my rental-agreement I'm not allowed to have a satellite attached to the apartment in any way, shape, or form which means I have to get a Tri-Pod or have the satellite attached to a poll. DirecTV has come out 2 times already and told me that they DON'T offer Tripods (1st Visit) and that a poll will not give a good line of site (2nd visit). A neighbor of mine has a satelite mounted in his patio with a tripod and held in place with blocks. His service is from Dish Network and says he has no issues with a signal. Am I to believe that Dish Network can offer a better signal than DirecTV? Or do you believe that the DirecTV Tech doesn't want to take the time install the satellite with a tripod?
Answer: I don't Dish has a better signal than DirecTV. I also don't think it has anything to do with installing a tripod. In fact, installing a tripod may be easier in some cases. My guess is that the tech from DirecTV doesn't want to have to come back again. If he installs your satellite on a tripod, then it is possible that it may move position and loose signal, which would require a tech to come back out. I say if Dish Network will install a tripod, then drop DirecTV and go with Dish.
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10-18-2011 by Tawni, Iowa
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Question: I recently switched from DirecTV to Dish Network. One thing I liked about DirecTV is I could record a show in my living room while watching live TV, and at the same time, my husband could watch live TV upstairs. We cannot do this with Dish. We do have a dual tuner DVR. My husband is upset that we he cannot watch what he wants while I am recording and watching live TV in the other room. Is there a work around for this?
Answer: Yes, however you will have to buy another reciever. This is the only work around as the dual tuner DVR only has two tuners, and if one is used to record a show, then you only have one tuner left to watch TV.
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10-08-2011 by Joe, Green Bay
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Question: I am moving and I was wondering if I can install my Dish satellite and receiver at my new place without dealing with a installer?
Answer: You can do this, but I would not recommend it. First off, Dish will do this for you for free. They know that when someone moves they have the option of changing companies. Therefore, they will do everything to keep you as a customer - which includes installing the satellite at your new home.
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10-07-2011 by Chad, Houston TX
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Question: Will a turbo HD Dish satelite work with a Directv receiver?
Answer: No. Dish Network and Directv satellites are not compatible. Niether are the recievers.
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09-03-2011 by John, Weehawken NJ
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Question: I recently switched from DISH to DirecTV, primarily for the NFL Sunday Ticket. I only use the satellite for one TV as the others in my house are connected to cable. One of the features I really liked about DISH was the two tuner picture in picture capability. Is there anyway to get picture in picture with DirecTV - such as with two boxes? If I go that direction, do I need to run two cables from the satellite dish? I understand my DirecTV DVR has two tuners, so it seems strange that it can't support picture in picture, if that's the case.
Answer: Unfortunately DirecTV does not support the PIP feature with the dual tuner receiver. The only way to get PIP with DirecTV is to connect two receivers to the same television and use the picture-in-picture feature of the TV. This of course is expensive and not worth the money.
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08-16-2011 by Brent, Lincoln NE
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Question: I currently have Dish, but am thinking of switching to DirecTV to take advantage of their whole house DVR. I was told if I put a DVR on two of my TVs and an HD receiver on my third. Then I could access either DVR on any of the three TVs. Is this true?
Answer: Yes. Think of the whole house DVR as a connection between the three receivers. Since you are considering two DVRs, then you would be able to access any of the DVRs from any receiver.
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07-19-2011 by Ed, Freehold NJ
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Question: I wanted to switch from Cablevision, Dish network to DirecTV because all the international channels I always watch on both carriers are with the DirecTV and cheaper. Dish is always not good if the weather is bad. DirecTV's customer service said, they do have 99.9% guaranteed nice reception no matter what the weather is. Is that true?
Answer: I disagree with DirecTV's customer service representative because I do not see how they can guarantee better reception during weather. Now there could be a problem with your current setup that is affecting reception and once DirecTV installs their satellite receiver you may get a better installation and therefore better overall reception during bad weather. I have had both Dish Network and DirecTV and I have experienced reception issues very rarely (about once a year during a bad wind storm). They both seem about the same.
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06-28-2011 by James, Tifton GA
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Question: Why does Dish want me to pay $100 fee to install a DVR?
Answer: I assume you are already a Dish customer. Usually Dish Network will give away free equipment to new customers only. However, current customers have to pay for new equipment such as DVRs and high definition receivers. I can suggest a couple of options. First, you can switch to DirecTV if you are past your contractual commitment. They will probably give you several new customer incentives which include a free DVR. The second, option is to call Dish and tell them you are considering switching over to DirecTV and they may be able to offer you a free DVR.
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03-29-2011 by Adam, Evansville IN
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Question: I know the programming between Dish and DirecTV is comparable but how does the DVR service compare in terms of the equipment? I will be installing on 2 different televisions and will probably slave the signal from my living room to a third television in my upstairs office.
Answer: Since DirecTV dropped TIVO I personally think Dish Network has a better DVR. I personally like how I can record and watch different shows on both televisions with one receiver. You cannot do this with a DirecTV DVR. I also like how I can start watching a show upstairs while I clean the kitchen, then stop it, go downstairs, and continue watching the show from where I left off.
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01-04-2011 by Damon, McLean NY
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Question: I currently have DirecTV and I know that all satellite TV receivers have issues with bad weather. I'm wondering if Dish Network is better or worse at keeping the signal? Any idea which company loses signal more often or are they pretty much be the same?
Answer: Good question, but I do not have an answer, nor do I think you will ever get an answer. If I had to guess, I would think that they would both perform about the same in similar weather situations.
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12-03-2010 by Cindy, Alabama
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Question: I currently have DirecTV. My current setup includes one receiver, I have a splitter so that I can watch TV in the Living room and the bed room. In the bed room I can only watch what is playing in the living room and can not change channels in bed room. All I want is a satellite receiver that I can change channels in which ever room I am in. It can be the same channel on both TVS. Is there any such receiver?
Answer: I recommend switching to Dish Network. DirecTV can do this as well, but you will have to upgrade to a new receiver which costs money. If you switch to Dish, you will get the new receiver free, plus a reduced monthly fee for the first few months. Ask for the dual-tuner receiver!
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10-06-2010 by Mike, Chicago, IL
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Question: If I bought a new HD DVR receiver from Dish, can I have the option to record in SD so that the recorded shows can play on either TV?
Answer: Yes, with the Dish HD Dual tuner receiver you can record up to two shows at the same time with the option of either recording standard or high definition programming. You can than watch these recorded shows on either TV. You can start watching a show on one TV, stop it, and finish watching it on the second TV.
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07-08-2010 by Horace, Columbia, SC
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Question: What is the effect of weather, rain, wind, etc on the satellite receiver and overall satellite reception?
Answer: I have found that hail and very heavy rain can occasionally cause a temporary (1 to 2 seconds) loss in satellite reception. I have never had a signal loss of more than a few seconds in the more than the 5 years I have had the Dish Network.
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04-25-2010 by Mickey, Houston Texas
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Question: I have standard DirecTV service and I own a couple of HD TV sets and have them connected to the standard receivers. Will I need to get the dish on my roof changed for HD and new receivers or can I just change the receivers for HD?
Answer: You will most likely need to have DirecTV come out and change the satellite(s) on your roof. This is because they probably installed a satellite that cannot except an HD signal.
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02-23-2010 by Cori, Indiana
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Question: Dish Network offers an HD DVR that will connect to two TVs: One HD and one SD. If I get the dual DVR connected to both TVs, am I limited to watching only recorded programming on the SD TV if two shows are recording on the HD TV or vice-versa?
Answer: You can watch a recorded show on either TV (HD or SD) while recording two HD shows. You cannot watch a live TV show while recording two shows, because you are limited to watching one of the current recording shows. To summarize, you can be watching two different recorded TV shows while recording two TV shows at the same time.
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09-05-2009 by Ted, Atlanta Georgia
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Question: I have a lake home with a Dish Network satellite. Will my DirecTV receiver work with it?
Answer: No, the Dish Network and DirecTV receivers and satellites are not compatible.
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08-10-2009 by Fidel, San Ramon,CA
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Question: If I hooked up 2 satellite dishes together, would I get better signals/reception?
Answer: No, you would not get any better reception. If you have a satellite receiver, you should be getting a clear picture. I bet you have something wrong with your television or the connection between the satellite receiver and your television.
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05-21-2009 by Imran, Bentleyville Ohio
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Question:
Answer: There are "upgraded" connectors than need to be installed between all your coaxial connectors. I know when the DISH network service man installed my dual tuner he searched for and replaced all the old connectors to improve quality. I would call DISH and ask them to come out and check things out.
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03-21-2009 by Etters, Pennsylvania
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Question: I currently have standard DISH satellite connection. I am thinking about purchasing a new 32 inch LCD TV but waiting a few months before switching my satellite account to HD. Will I be able to use the new LCD TV with the standard DISH connection and will I get a good picture that will fill the new LCD TV screen format?
Answer: Yes, you will be able to use the new LCD TV with standard DISH. The LCD will "up-convert" the picture to 720 pixels. It won't look great, but it will probably look similar (or a little worse) to a normal standard television. I recommend upgrading to HD programming as it usually is only $10 to $20 a month, and a much better picture.
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10-09-2008 by Zad, California
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Question: I have DISH Network with 4 receivers. I have two dual receivers, one standard, and one HD receiver. I think that I can technically connect 6 televisions. There are 4 cables coming into the house from "TEH" DP 34 switch. How can I extend reception in to my two other televisions? My immediate sense tells me get a switch that will have 6 receiver output rather than 2. Is there a switch like that or do i have to do
Answer: I am sure there is a switch you can buy to get 6 televisions connected. I personally would recommend calling the DISH and get a technician to come out to your home. I believe there is some technical details besides just changing the switch such as cabling requirements and distance limits.
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